The Patient Advocacy Service is independent, free and confidential. We can support you to make a complaint about the care you have experienced in a Public Acute Hospital or Nursing Home. We can also support you in the aftermath of a Patient Safety Incident.


How do I make a complaint regarding...

Public Acute Hospitals
Nursing Homes
Who can help me complain about Public Acute Hospitals?
Who can help me complain about Nursing Homes?
Public Acute Hospitals
This guide will help you with making a complaint
Public Acute Hospitals
Find the answers to the most frequently asked questions
Nursing Homes
This guide will help you with making a complaint
Nursing Homes
Find the answers to the most frequently asked questions

The Patient Advocacy Service is a free, independent and confidential advocacy service for patients of Public Acute Hospitals and residents of Nursing Homes. 

It is fully funded by the Department of Health and is entirely independent of the HSE and other service providers.

The Patient Advocacy Service can provide you with the information and support you need to make a complaint about an experience you have had. We can also support you in the aftermath of a Patient Safety Incident.

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