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The Patient Advocacy Service has announced the launch of its second annual Casebook. The Casebook provides a comprehensive overview of the crucial work undertaken by both services, highlighting the positive impact of independent advocacy on individuals’ lives and the protection of their human rights. The Casebook, a joint publication by NAS & the Patient Advocacy…

The Patient Advocacy Service has launched its 2022 Annual Report. The Report presents the key activities, statistics, and achievements of the Service, including the expansion of its remit to people living in Private Nursing Homes. The Patient Advocacy Service, commissioned by the Department of Health and delivered by the National Advocacy Service for People with…

The Patient Advocacy Service has announced plans to expand its advocacy remit to people living in private nursing homes.  The Patient Advocacy Service is an independent, free and confidential Service which currently provides information and support to people who want to make a complaint about an experience they have had in a public acute hospital…

 The Patient Advocacy Service has launched its 2021 Annual Report. The Report presents the key statistics and achievements of the Service during a year when Covid-19 restrictions continued to impact on our work and the people we support. Despite the difficulties posed by Covid-19, in 2021 the Patient Advocacy Service provided advocacy in 1,205 complaint enquiries, an increase…

People using public acute hospitals in Ireland continue to deal with challenging and often traumatising experiences due to the restrictions and disruptions caused by the impact of the Covid-19 pandemic. During 2021 and 2022, patients and their families have reported issues such as visiting restrictions still being in place, ongoing poor communication from hospitals wards…

Read the full Annual Report 2021  Read the Easy-to-Read Version of the Annual Report 2021 While Irish society emerged in 2021 from the unprecedented restrictions imposed by the Covid-19 pandemic, people with disabilities continued to face challenging and often life changing situations. These have included delayed court hearings, delayed transfers from residential settings and problems…

The National Advocacy Service for People with Disabilities (NAS) will continue to deliver Ireland’s Patient Advocacy Service for another five years. Following a competitive tendering process, the National Patient Safety Office in the Department of Health (DoH) has awarded the contract for the Patient Advocacy Service to NAS, running from October 2022 until October 2027….

Read the Annual Report 2020 (Click on Link) Read the Easy-to-Read Version (Click on Link) The Patient Advocacy Service and the National Advocacy Service for People with Disabilities (NAS) have today launched their 2020 Annual Report.  The Annual Report presents the key activities, statistics and achievements of both Services during a challenging year that was significantly…

Many people using health and social care services in Ireland, including public acute hospitals, community services and nursing homes, have dealt with traumatising experiences due to the restrictions and disruptions caused by the impact of the Covid-19 pandemic. Given the ongoing impact of the Covid-19 virus, it is crucial that health and social care services…

People with disabilities have been among the worst affected groups in Irish society by the Covid-19 pandemic. They have faced traumatising and life changing experiences, including isolation, anxiety and depression, and their views about their own lives have often been overlooked by the Services looking after their care. These are among the key findings of…