News

Patient Advocacy Service Launches Annual Report 2021

 The Patient Advocacy Service has launched its 2021 Annual Report. The Report presents the key statistics and achievements of the Service during a year when Covid-19 restrictions continued to impact on our work and the people we support. Despite the difficulties posed by Covid-19, in 2021 the Patient Advocacy Service provided advocacy in 1,205 complaint enquiries, an increase…

People Using Public Hospitals Continue to Face Covid-19 Related Disruptions

People using public acute hospitals in Ireland continue to deal with challenging and often traumatising experiences due to the restrictions and disruptions caused by the impact of the Covid-19 pandemic. During 2021 and 2022, patients and their families have reported issues such as visiting restrictions still being in place, ongoing poor communication from hospitals wards…

Launch of NAS & Patient Advocacy Service Annual Report 2021

Read the full Annual Report 2021  Read the Easy-to-Read Version of the Annual Report 2021 While Irish society emerged in 2021 from the unprecedented restrictions imposed by the Covid-19 pandemic, people with disabilities continued to face challenging and often life changing situations. These have included delayed court hearings, delayed transfers from residential settings and problems…

National Advocacy Service Awarded Tender to Deliver Ireland’s Patient Advocacy Service for Further Five Years

The National Advocacy Service for People with Disabilities (NAS) will continue to deliver Ireland’s Patient Advocacy Service for another five years. Following a competitive tendering process, the National Patient Safety Office in the Department of Health (DoH) has awarded the contract for the Patient Advocacy Service to NAS, running from October 2022 until October 2027….

Patient Advocacy Service and NAS Publish Annual Report 2020

Read the Annual Report 2020 (Click on Link) Read the Easy-to-Read Version (Click on Link) The Patient Advocacy Service and the National Advocacy Service for People with Disabilities (NAS) have today launched their 2020 Annual Report.  The Annual Report presents the key activities, statistics and achievements of both Services during a challenging year that was significantly…

Patient Advocacy Service Offers Support to Residents of HSE-operated Nursing Homes

From today (14 May 2021), the Patient Advocacy Service will be expanding its remit to provide advocacy support to residents of HSE-operated Nursing Homes. Since the Service’s launch in October 2019, we have been providing a free, independent and confidential service to support users of public acute hospitals making or intending to make a formal…

Ombudsman’s report recognises importance of Advocacy support for younger people in nursing homes

The National Advocacy Service for People with Disabilities (NAS) welcomes the findings of the ‘Wasted Lives’ report published today (Wednesday 05 May, 2021) by the Ombudsman, calling for a better future for younger people living in nursing homes in Ireland. NAS, which is funded by the Citizens Information Board, provides free, independent and confidential representative…

Patient Advocacy Service & HSE pledge to improve support for people making complaints about care in public hospitals

Ireland’s newly established Patient Advocacy Service and the Health Service Executive (HSE) have pledged to work together to further improve support services for people who wish to make a complaint about the care they have received in public acute hospitals. The two organisations have signed a Memorandum of Understanding (MoU) which sets out their commitment…

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